This book explains the following topics: Nature Of Management, Manager and Environment Levels in Management, Managerial Skills, Organisation Structure and Design, Delegation of Authority and Decentralisation, Perception and Learning, Personality and Individual Differences, Motivation and Job Performance, Group Dynamics, Leadership, Organisational Structure, Comparative Management Styles and approaches, Japanese Management Practices Organisational Creativity and Innovation, Entrepreneurial Management, Management of Diversity. The text provides an overview of project management and uses the industry standard definitions of the divisions of project management knowledge as described by the Project Management Institute (PMI) to provide grounding in traditional project management concepts. Topics covered includes: Project Profiling, Project Phases and Organization, Understanding and Meeting Client Expectations, Working with People on Projects, Communication Technologies, Starting a Project, Project Time Management, Estimating and Managing Costs, Managing Project Quality, Managing Project Risk, Project Procurement and Closure. The text offers a proven approach that has garnered student praise, increased IS enrollment, and engaged students to think deeper and more practically about the space where business and technology meet.
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It addresses most of the major areas covered in and introductory information technology management course. Setting the Stage: Technology and the Modern Enterprise, Strategy and Technology: Concepts and Frameworks for Understanding What Separates Winners from Losers, Zara: Fast Fashion from Savvy Systems, Netflix: The Making of an E-commerce Giant and the Uncertain Future of Atoms to Bits, Moore’s Law: Fast, Cheap Computing and What It Means for the Manager, Understanding Network Effects, Peer Production, Social Media, and Web 2.0. This book offers the following: 1: Several graphic displays in each chapter that summarize key concepts in a visually appealing format 2: Rich, illustrative examples drawn from companies that are relevant to many students.
Major topics covered includes: Mastering Strategy: Art and Science, Leading Strategically, Evaluating the External Environment, Managing Firm Resources, Selecting Business-Level Strategies, Supporting the Business-Level Strategy, Competing in International Markets, Selecting Corporate-Level Strategies, Executing Strategy through Organizational Design, Leading an Ethical Organization. This book covers the following topics: Understanding the nature of services, Aligning service strategy and service competitiveness, service design, development and automation, Managing human resource in services, Service quality, Service facility design and facility location, Demand management in services, Capacity management or supply management in services, Managing waiting lines and queuing models, Service inventory and supply chain management., Quantitative models in managing service operations.